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Privacy Policy

DisputeMyHOA is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, and protect your information when you use our educational HOA document review and response drafting services.

Last updated: January 2, 2026

Information We Collect

When you use our services at disputemyhoa.com, we may collect the following types of information:

Personal Information
  • Name and email address when you create an account
  • Payment information processed securely through Stripe
  • Property address and HOA details for document context
  • Communication preferences
Document Information
  • HOA notices and documents you upload for review
  • Property-related information relevant to your case
  • Generated draft responses and educational materials
Technical Information
  • Browser type, device information, and IP address
  • Usage patterns and interaction data
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information solely for educational and service purposes:

  • To provide document review and educational response templates
  • To improve our educational content and services
  • To process payments and maintain your account
  • To send service-related communications
  • To ensure platform security and prevent fraud

Educational Service Disclaimer

Important: DisputeMyHOA provides educational information and drafting assistance only. We do not provide legal advice or legal representation. All content is for informational purposes to help you understand your HOA documents and draft professional responses.

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • With trusted service providers (payment processing, hosting) under strict confidentiality agreements
  • To protect our rights or prevent fraud

Data Security

We implement industry-standard security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure cloud storage with regular backups
  • Access controls and monitoring
  • Regular security audits and updates

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of non-essential communications
  • Request data portability
  • Withdraw consent at any time

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze usage patterns to improve our service
  • Provide personalized educational content
  • Ensure platform security

You can control cookies through your browser settings. Learn more at allaboutcookies.org.

Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide our educational services
  • Required by law or for legitimate business purposes

You may request account deletion at any time.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children under 18.

Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our platform.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: privacy@disputemyhoa.com

Address: DisputeMyHOA, LLC

We will respond to privacy inquiries within 30 days.

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