Terms of Service

This website, disputemyhoa.com (the "Site"), is owned and operated by DisputeMyHOA, LLC ("DisputeMyHOA," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our educational HOA document review and response drafting services.

Please read these Terms carefully before using our services. By accessing or using DisputeMyHOA, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

Last updated: January 2, 2026

1. Service Description

DisputeMyHOA provides educational services including:

• Document review and explanation services
• Educational content about HOA processes and procedures
• Template generation for professional correspondence
• Information organization and summarization
• Educational guidance on HOA-related matters

All services are designed to help you understand your HOA documents and organize your thoughts for professional communication. We do not guarantee any specific outcomes or results.

2. Account Registration and Use

To use our services, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Maintain the security of your account credentials
• Use the service only for lawful purposes
• Comply with all applicable laws and regulations

You are responsible for all activities that occur under your account.

3. Payment and Refunds

Our services are provided for a fee as displayed on our website. Payment is processed securely through Stripe. By making a purchase, you agree to pay all charges and applicable taxes.

We offer a 30-day satisfaction guarantee as outlined in our Refund Policy. Refund requests must be submitted within the specified timeframe and meet the conditions outlined in our Refund Policy.

4. User Content and Privacy

When you upload documents or provide information, you retain ownership of your content. By using our services, you grant us a limited license to process your content solely for the purpose of providing our educational services.

We are committed to protecting your privacy as outlined in our Privacy Policy. We do not share your personal information or documents with third parties except as necessary to provide our services or as required by law.

5. Prohibited Uses

You may not use our services to:

• Engage in any illegal or fraudulent activities
• Upload malicious software or harmful content
• Attempt to gain unauthorized access to our systems
• Reverse engineer or copy our proprietary technology
• Use the service to harass, threaten, or intimidate others
• Violate any applicable laws or regulations

6. Limitation of Liability

7. Service Availability

We strive to provide reliable service but cannot guarantee uninterrupted access. We may suspend or modify our services for maintenance, updates, or other operational reasons. We are not liable for any downtime or service interruptions.

Our typical service delivery timeframe is outlined on our website. We will make reasonable efforts to meet these timelines but cannot guarantee specific delivery dates.

8. Intellectual Property

The DisputeMyHOA platform, including all software, content, trademarks, and proprietary information, is owned by DisputeMyHOA, LLC and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

You retain ownership of any documents you upload, but grant us permission to process them for the sole purpose of providing our educational services.

9. Termination

We may terminate or suspend your access to our services at any time, with or without cause, with or without notice. You may cancel your account at any time. Upon termination, your right to use the service ceases immediately.

Refund eligibility upon termination will be determined according to our Refund Policy and the reason for termination.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.

Before initiating any formal dispute resolution, both parties agree to attempt to resolve disputes through good faith negotiation for a period of 30 days.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through our platform at least 30 days before the changes take effect.

Your continued use of our services after changes constitutes acceptance of the new Terms. If you do not agree with the changes, you may terminate your account.

12. Contact Information

If you have questions about these Terms or need support, please contact us: